Support

Technical Support

Experience TruePath Technologies Industry-Leading Support Service

At TruePath, we pride ourselves on offering industry-leading customer service. We provide both 24/7 technical support and online tickets to ensure you maintain the highest quality service and uptime.

See below for our various support options:

1. Knowledge Base

Have a question or possible support issue? We suggest starting with our knowledge base.

Search the TruePath knowledge base for a collection of guides and answers to some of the most common questions

2. Submit a Ticket

Can’t find an answer to your issue in the knowledge base? Are you a current customer in need of emergency technical support?

Submit a support request and one of our skilled engineers will get in touch as soon as possible.

Alternatively, you can click here for more information on break/fix support from TruePath Technologies.

3. Contact Us / Request a Quote

Do you have a question but can’t figure out exactly where to go?

Are you not sure if you have an active break/fix support contract with us?

Or do you need professional services such as in-depth training, project-based work, or script/coding?

We’re here to help.

Contact us, give us a call, or email us and we’ll be happy to help:

Telephone: (585) 672-5481

Email: [email protected]