Experience TruePath Technologies Industry-Leading Support Service

Experience TruePath Technologies Industry-Leading Support Service

At TruePath, we pride ourselves on offering industry-leading customer service. We provide both 24/7 technical support and online tickets to ensure you maintain the highest quality service and uptime.

Being responsive is a “Core” value within TruePath’s culture. Our engineers are tasked with getting you the support you need in a timely fashion! Customers are able to open and update support tickets in a variety of ways: web, email, and phone. This makes getting the support you need easy and fast! Our skilled engineers work remotely via secured connections. Weekly meetings allow everyone to (re)sync and discuss tasks and priorities. See below for our various support options:

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Knowledge Base

Have a question or possible support issue?
We suggest starting with our knowledge base.

Search the TruePath knowledge base for a collection of guides and answers to some of the most common questions

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Submit a Ticket

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Contact Us

• Do you have a question but can't figure out exactly where to go?

• Are you not sure if you have an active break/fix support contract with us?

• Or do you need professional services such as in-depth training, project-based work, or script/coding?

We're here to help.